Can AI answer my phone calls for me?
Yes. An AI voice agent can pick up your incoming calls, speak with the caller in a natural voice, answer their questions, agree a time and take a message — then tell you what was said. Weyvox does this on a business line: the phone rings for you first, and if you have not answered within the delay you chose — 10, 20, 30 or 40 seconds — the agent takes the call instead of letting it go to voicemail.
What happens when the AI answers
The phone rings normally first. That matters: you are not handing your line away, you are giving it a backstop. If you pick up, it is your call as usual. If you do not — because you are with a client, under a car, driving or in the middle of service — the agent answers instead of the call being lost.
On the call it does four things:
- Greets the caller in your business name, not as a generic assistant.
- Answers what it actually knows — your working hours, your terms, your own answers to the questions customers keep asking. All of that you write once, in the business profile.
- Agrees a time, checking it against your hours and the orders already booked, offering only slots that are actually free — and never one outside your hours.
- Takes the order or the message, and writes down what was agreed.
Dismissing the incoming call is read as "you take it": the agent then answers immediately rather than waiting out the rest of the timer.
Does the caller know they are talking to an AI?
Yes, and this is not a setting. At the start of every call the agent introduces itself as an AI assistant and gives notice that the call is recorded. In the European Union this is required of voice agents by Article 50 of the AI Act, in force since 2 August 2026. Weyvox applies it everywhere by default, and it cannot be switched off.
In practice callers take it well when the alternative was voicemail. What annoys people is not an AI — it is nobody picking up.
What it decides on its own, and what it does not
This is the part that decides whether you can leave it alone with your customers.
- Prices come from your price list and nowhere else. If a caller asks about something not on it, the agent says it will check and call back. It does not estimate, and it does not improvise a number to keep the conversation moving.
- It never marks anything paid. Only you do that, in the app.
- It cannot change what your business charges or when it is open from a call. The person on the other end is a customer, not you — so nothing said on a call rewrites your profile or your prices.
- It records what it heard, not what it assumed. An order moves along your pipeline only on a fact the caller actually stated.
You do not lose control of the call
While the agent is talking, the call is a live mini card in the app. From there you can:
- Listen in without either side knowing you joined.
- Whisper an instruction — "do not go below that price", "offer Tuesday instead". The caller hears none of it; the agent folds it into its next sentence.
- Take the conversation over with one tap, and hand it back just as easily.
So it is not a choice between answering yourself and handing the call off. You can do both inside the same call — let the agent take the routine opening, and step in when the money is on the table.
What if your phone is off, flat or out of signal?
It still answers. The agent picks up on Weyvox's servers rather than on the handset, which is the whole point of having it: a customer calling at 19:40 gets an answer even though your phone is face-down in a bag with 2% battery.
That is the practical difference from an on-device auto-reply, and from voicemail — voicemail answers, but vendor surveys consistently put the share of callers who leave a message at well under half, and most of those who cannot get through simply ring the next name on the list.
After the call
A short note lands in the chat with that number, and every firm commitment arrives as its own message so it cannot be lost in a wall of text. If the caller agreed to buy or book something, it becomes an order — with the date, the amount and the address on it — in a pipeline where payment is tracked separately, so a finished job nobody has paid for stays visible instead of quietly disappearing. Ask for the invoice and it arrives as a finished PDF carrying your own details and your own numbering. If the caller says yes, the agent can also text them an SMS confirmation of what was agreed, sent from your Weyvox number.
What it will not do
Worth knowing before you rely on it:
- It will not call emergency services. Dial those yourself, always.
- It cannot guarantee an outcome. A caller can change their mind, and a time it agrees can still be cancelled afterwards.
- It does not read or answer your text messages. Auto-answer applies to incoming calls only. What it can do with texts is send them: switch on Missed call → SMS and a caller you did not answer gets a short text from your Weyvox number.
- It stands aside when your balance is negative. The call then rings as a completely ordinary call and, unanswered, ends as an ordinary missed call — it does not reject the caller.
- It is not a person. For a conversation that needs judgement about your business, take the call — that is what the one-tap hand-over is for.
What it costs
Neither the app nor the agent has a fixed plan. You top up a balance and pay for what you actually use: the agent speaking on the call, listening to it, its model time, and the line itself. A month in which the agent answered nothing costs nothing for the agent. Two subscriptions exist, both of them your choice: a Weyvox phone number (a country-dependent monthly fee, shown before you buy, the first month included in the purchase) and each executor on your team (10 EUR a month). Storage past the free 5 GB is metered at 0.10 EUR per GB a month, and an SMS to a customer is about 0.15 EUR per segment. Every new account starts with 5 EUR of credit — enough to try it on real calls before deciding anything. The full rate card is on the pricing page.
You also do not need a second phone: buy a work number inside the app, or forward the number already printed on your cards and let the agent answer that one in your business name.
Questions people ask
Can AI really answer my phone calls?
Yes. With auto-answer switched on, the agent picks up an incoming call you have not answered within 10, 20, 30 or 40 seconds — you choose the delay. It speaks with the caller in a natural voice, answers from what you told it about your business, agrees a time or takes a message, and sends you a note afterwards. It answers on the server, not on the handset, so it works even when your phone is locked, out of battery or offline.
Does the caller know they are talking to an AI?
Yes, and it is not optional. At the start of every call the agent introduces itself as an AI assistant and gives notice that the call is recorded. In the EU this is required of voice agents by Article 50 of the AI Act, in force since 2 August 2026; Weyvox does it everywhere by default and the rule cannot be switched off.
Will I lose control of the call?
No. The phone rings for you first — you always get first refusal, and if you pick up it is your call as usual. While the agent is on a call you can listen in from a mini card in the app, whisper an instruction it will use in its next sentence without the other side hearing, take the conversation over with one tap, or end it.
Can the AI quote prices to my customers?
Only prices you have entered yourself. The agent quotes from your price list and nowhere else. If a caller asks about something that is not on the list, it says it will check and call back rather than inventing a figure. It also cannot mark anything as paid — only you do that.
What happens after the call?
You get a short note of what was said, and every firm commitment arrives as its own message. If the caller agreed to buy or book something, it becomes an order in your pipeline with the date, the amount and the address on it. Ask afterwards and the invoice arrives as a finished PDF.
What can it not do?
It will not call emergency services. It cannot guarantee an outcome — the caller can change their mind, and a time it agrees can still be cancelled. It does not read incoming text messages or reply to them: auto-answer applies to calls, though with text-back switched on a missed call does get a short SMS from your Weyvox number. And it stands aside when your balance is negative — the call then rings as an ordinary call and ends as an ordinary missed call.
How much does it cost to have AI answer calls?
The agent has no fixed plan: you top up a balance and pay for what you use — the agent speaking and listening on the call, its model time, and the line itself. A month in which the agent answered nothing costs nothing for the agent. Two subscriptions exist, both of them your choice: a Weyvox phone number carries a monthly fee that depends on the country and the number and is shown before you buy, and each executor you add to your team costs 10 EUR a month. Storage above the free 5 GB is 0.10 EUR per GB a month. Every new account starts with 5 EUR of credit, which is enough to try it on real calls. Rates are published at weyvox.com/pricing.
Do I need a new phone number?
Not necessarily. You can buy a work number inside the app — a separate line on the phone you already carry, with no second SIM. Or keep the number already printed on your cards: forward it to your Weyvox line and the agent answers that one, in your business name.
Try it on a real call
Weyvox is an AI agent for sole traders and small businesses: it answers your customers, calls out for you and writes your invoices — plus a real phone number or your own, a team of executors by access code, and SMS confirmations to customers, in one app for iPhone and Android. The iPhone app is out now; the Android app is planned for 1 October 2026. No fixed plan for the app or the agent — you pay for what you use. Two subscriptions are yours to choose: a phone number and each extra team member (10 EUR a month). Every new account starts with 5 EUR of credit.
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